Ordering Services

Faculty, staff, and departmental users order telecommunications services from NI&S through their Service Managers. Account Administrators and Account Managers can update their department's Service Managers using the User Roles page in the NI&S Customer Portal.

• Submitting a Service Request in the NI&S Customer Portal
• Approving a Service Request in the NI&S Customer Portal
• Using Service Inventory

Students are automatically provisioned wireless service from their student fees, along with one wired network connection in each residence hall room. Additional optional services for students, including analog "landline" telephone service in the residence halls, can be ordered through NI&S Customer Service.

Customers should use these templates when ordering telework services.

Questions about ordering services should be directed to the Customer Service team at (540) 231-2800 or to cssnis@vt.edu.