Network Infrastructure & Services

Get Started

• Ethernet Upgrade Schedule
  
• VT Open WiFi - Technical Information 
• Zoom Phone:
  
  • Voice Service Migration Schedule
    
  • Voice Service Migration Status
  • Zoom Phone Migration Top 10
  • FAQs
  • Physical Phone Pricing
  • Analog Phone Guide
  • Voice Service Migration Procedures for Service Managers
• Templates for Ordering Telework Services
• Connect to Wireless
• University Cable Channels
• Discover and Order Services
  
• Find your Service Manager
• 4Help Technical Support
• Submitting a Service Request in the NI&S Customer Portal
• Approving a Service Request in the NI&S Customer Portal
• Using Service Inventory

As  part of Virginia Tech's Division of Information Technology, Network Infrastructure & Services (NI&S) provides and manages the university's data, voice, and video networks and related services.

Our Vision & Mission

To provide innovation in connectivity and computing for teachers, learners, researchers, and all who serve the university.

NI&S seeks to collaboratively advance the university’s mission by:

• providing reliable, resilient, secure, high capacity I.T. infrastructure services
• applying design thinking to customer challenges for optimal solutions
• providing excellent service design and delivery